PIN GRADING

Updated as of November 12, 2024
✦ Enamel pins are manufactured by hand, so slight flaws may occur and I also have different grading policies from other pin makers/artists ✦

.ᐟ.ᐟ Please note that replacement requests will not be accommodated for flaws that fall under the types listed below. .ᐟ.ᐟ

➜ Mixed Grade - If you only collect perfect-grade pins, mixed-grade pins may not meet your expectations and may not be suitable for you.Mixed grade pins have flaws such as:⇢ Small scratches or scuffs
⇢ Dust particles
⇢ Low-fill or uneven enamel - slightly uneven enamel fill or small dips in certain areas, especially in more detailed sections
⇢ Tiny bubbles in enamel - small bubbles may be noticeable in larger enamel areas
⇢ Slight metal imperfections - minor issues like slightly uneven edges, small metal flecks, or faint marks from the plating process.
⇢ Off-center screen printing - if there are printed details, they might be slightly misaligned.
⇢ Small screen printing issue - *typically includes minor misalignment, slight smudging, scratches/scuffing, or faint ink inconsistencies on detailed areas. *
⇢ Small plating flaws - minor discolorations, spots, or inconsistencies in the metal platingWe do not grade the back of the pins.

We are not a harsh pin grader and we don't sell collector grade pins. So please expect some flaws.

SHOP POLICIES

Updated as of November 12, 2024➜ SHIPPING AND CHANGE ADDRESS REQUESTS

⇢ Shipping and processing time is 4 weeks for in-hand items, but please anticipate an extension depending on the volume of orders we receive. All orders are shipped via USPS (United States Postal Service).⇢ By purchasing, you agree to pay any customs fees upon receipt of the pin. VAT will not be submitted in advance, and the customs form will accurately reflect the full price of the item, without any alterations.⇢ Address change requests will not be accommodated after we have purchased the shipping label for your order. If you need to change your address, you will be required to pay for a new shipping label.

⇢ Please list ALL of your order numbers when submitting a change request form.

➜ COMBINE SHIPPING REQUESTS

We only allow combine shipping requests if:
⇢ The orders are in-hands.
⇢ One of the orders contain a limited edition item.We do NOT accept combine shipping requests for the following:
⇢ If the PO is open pre-order.
⇢ If the orders are from different PO batch.➜ REGARDING SHIPPING MANAGERS

⇢ Our shop has four shipping managers located in different states (and time zones). We cannot combine ship orders from different batches.
Please also note that each manager has a different schedule, so some batches may be shipped ahead of others.

➜ PRE-ORDERS

Please note that pre-orders will take MORE THAN 6 months to be fulfilled. If you're uncomfortable waiting that long, please DO NOT pre-order.

➜ MISSING / DAMAGED PACKAGES
Please know that we are not responsible for any of the following:⇢ Lost packages due to incorrect address provided by the customer. Please always make sure to enter your correct shipping address when you place your order.
⇢ Package is lost/damaged during shipping⇢ Once all packages have left our premises and received by USPS, and a tracking number has been sent to you, we are not liable for lost or damaged packages.⇢ All orders include a tracking number. If the tracking status shows that your package has been delivered but you have not received it, please contact USPS to file a missing parcel claim or visit your local post office.⇢ If your package is returned to us due to an incorrect address, you will be responsible for paying the reshipping fees.⇢ If you experience any of these issues, please contact USPS as soon as possible:Call 1-800-ASK-USPS® (800-275-8777) M-F - 8:00 am - 8:30 pm ET Sat - 8:00 am - 6:00 pm ET Sun/Holidays - Closed⇢ International Orders: If your package is lost please contact your local customs office.⇢ Missing mail form: https://www.usps.com/help/missing-mail.htm

➜ REFUNDS AND CANCELLATION

⇢ For pre-orders, we don't allow refund/cancellation of orders once the merchandise are in production.⇢ We only grant cancellation if an order is doubled.

➜ RETURNS and EXCHANGES

⇢ We don't accept returns or exchanges unless the item you received is incorrect.⇢ You must send an inquiry within 7 days of tracking being marked as delivered.

➜ RESTOCKS

Restocks are based on pin demand. If you’d like to request a specific pin to be restocked, please submit a restock form.

➜ TRADING AND RESALE

⇢ Trading and reselling pins are allowed, but I ask that you trade fairly and refrain from purchasing my pins solely to gain traders or with the intent of reselling.
⇢ A 30-day in-hand policy applies to all pins, except in cases of variant trades.

⇢ If you trade or sell my pins within just a couple of weeks of receiving them, I will consider it as "purchasing to gain traders".⇢ Please do not resell my pins for more than the price you paid, especially Pay For Production (P4P) pins. If you are found violating this rule, you will be banned or blocked.

FAQS

Updated as of November 12, 2024How can I contact you?
⇢ If you have order concerns or shop related inquiries, please always use my Contact Form.Will it be open pre-order?
⇢ My pins are mostly open pre-order unless stated otherwise. I decide which pin/s will be open PO depending on the amount of interests I get.Will you have extras?
⇢ I will always have a few in-hand extras. They will be available in my shop when all pre-orders have been received.Will you combine ship?
⇢ I only allow combine shipping when I release Limited Edition pins.I don't allow combine shipping when it's open pre-order.Are you open for trades?
⇢ Not at the moment.Where is my order?
⇢ If it's a pre-order, it will take over 3 months for production to finish and for us to fulfill the pre-orders. Again, if you can't wait that long, please do not pre-order from my shop.⇢ For in-hands, processing time will take 4 weeks. Please expect an extension depending on the volume of orders we receive.Do you do restocks?
⇢ Yes, if I get a lot of restock request submissions through my contact form.
Please note that due to the author's request, all of my Pizza Delivery pins will be LE50.

Will you be pinning this?
⇢ Not everything I post on my instagram account will get pinned. :) Sometimes I just like to post what I draw for fun.Do you do commissions?
⇢ Yes, I will announce when I'm open.What payment methods do you accept?
⇢ All cards/debit cards are accepted, Apple pay and google pay as well. I no longer accept Paypal as a payment method.

Will you open more pinclub/ko-fi slots?
⇢ I sometimes open a few slots every now and then. I sometimes announce them, I sometimes don't.

Do you offer early access to ko-fi subscribers?
⇢ Yes, I do. Except for Danmei P4P collab pins.Are drop buddies allowed?
⇢ Yes, as long as you inform me beforehand :) Please submit a form including both your Instagram handle and your dropbuddy’s handle.Can I join your [_] commitment group?
⇢ All of my commitment groups are closed. I will only add a new member when an old member gets removed.Will you open more commitment group slots?
⇢ No. Due to some bad experiences with past commitment groups, I won’t be adding any more slots.
Will you restock your 5cm [_] doll?
⇢ No. Since all of my dolls were open pre-orders, I won’t be restocking them.Will you be splitting stocks between Ko-fi and the public during an in-hand shop update?
⇢ If I have enough stock to split, yes.USPS officially marked my package as lost. Can I repurchase the pin(s)?
⇢ Yes. Please submit a form and attach a screenshot of your USPS missing package claim.

DOLL GRADING

Updated as of November 12, 2024
.ᐟ.ᐟ All dolls and doll clothing are handmade. Small imperfections are normal and should be expected .ᐟ.ᐟ

.ᐟ.ᐟ Please note that replacement requests will not be accommodated for flaws that fall under the types listed below. .ᐟ.ᐟ

➜ We are not a harsh grader and we don't sell collector grade or flawless dolls. So please ALWAYS expect some flaws.➜ All dolls are mixed grade. Please expect the following flaws:
⇢ Minor differences in embroidery, stitching, stuffing, and placement do not count as defects.
⇢ Slight asymmetry in facial feature placement
⇢ Minor stuffing imbalance
⇢ Tiny loose threads or lint
⇢ Slight color or fabric texture variation
⇢ Slight differences in shape
⇢ Small fabric dentsIf these expected flaws are not acceptable to you, we strongly advise not placing a preorder, as refunds or cancellations for standard handmade characteristics will not be accommodated.

JUNKOFZEART x
GOOMI.SEES
DANMEI P4P PINS

Updated as of November 12, 2024➜ INFO:
⇢ I will be producing the pins and Goomi will be the one fulfilling the orders.
⇢ All pins under our collab will be limited edition and some are Ko-fi exclusives.
⇢ All art, pin effects, and proofing are all done by JUNKOFZEART.
⇢ Announcements regarding the shop update, pre-order drop, or anything related with this collab will either be posted by me or Goomi.
⇢ Ko-fi subscribers don’t have early access to all public danmei pins.➜ What is P4P?
P4P stands for “Pay for Production.” This means that what you’re paying covers only the costs to make, package, and ship the pin to you. No profit is being made on our end.➜ What is included in P4P pricing?
⇢ Pin production and shipping from the manufacturer
⇢ Packaging materials (bubble wrap, bubble mailers, adhesive labels, etc.)
⇢ Transaction fees➜ RULES and POLICIES:
⇢ JUNKOFZEART shop rules and policies still apply to all pins in this collab.
⇢ Pins that are marked as P4P will NOT be graded. Flaws should be expected. If you only collect A-grade or collector-grade pins, these pins may not be suitable for you. We don't accept replacement requests.
⇢ For non-P4P pins, please check the Pin Grading page.
⇢ If you are a Ko-fi subscriber, please follow the Ko-fi rules in the Discord server.
⇢ Please DO NOT send a direct message on IG for order-related concerns. Always use the Danmei contact form; the link is on my carrd link - junkofzeart.carrd.co
⇢ No combined shipping for pre-orders from different batches.
- Limit: ONLY 1 pin per person, 1 set per person, and 1 variant per person.
⇢ Anyone caught violating the shop rules will be blocked, and their order(s) will be canceled.➜ RESELLING/TRADING POLICY:
Profiting off this P4P project is PROHIBITED. Please do not buy our pins with the intent to trade/resell.
AUCTIONING P4Ps IS NOT ALLOWED.First 30 days: There is a STRICT no trading or reselling policy for 30 days after you've received the pin/s. There will also be pins that are not allowed to be re-homed.➜ FAQs:Will there be extras?
⇢ Yes, there will always be extras, but do not expect a lot of it.- Will you be increasing the LE of [x] pin?
⇢ No.Will you be restocking [x] pin?
⇢ No. All pins are limited edition.

Will you be pinning a danmei art you’ve posted on your IG?
⇢ Depends on the interest.

Are you open for trades?
⇢ Only if Goomi and I both agreed to it. Our prio is trading for our ISOs.When will the extras be available in your shop?
⇢ Me or Goomi will be announcing when we will do a danmei only shop update.

COMMISSION QUEUE

Updated as of November 12, 2024
Not accepting pin or icon commissions as of the moment.